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Beyond Yoga

Beyond Yoga

beyondyoga.com
What is your customer experience with Beyond Yoga?

Beyond Yoga Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Beyond Yoga has 2.3 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Great products, Excellent fit, Generally good customer service.
    Cons: Customer service terrible, Lack of response by email & phone.

  • Recent recommendations regarding this business are as follows: "Patience doesn’t even work!", "Absolutely not, and I never order again from beyond YOGA", "Have a human being answer the phoneI’m", "Excellent products, great fit, wonderful fabrics", "Great products".

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Media from reviews

Beyond Yoga - Cancel order 233****
Beyond Yoga - Cancel order 233****
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Top Beyond Yoga Reviews

Positive Review

"Cancel order 233****"

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I love the company and the customer service is generally great, but no one answers the phone now. Thank you so much. I want to cancel that order if it hasn't...

Critical Review

"Track a gift certificate"

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Ive filled this out already! Need to find a gift cert if that was given to me for my March Birthday (Dena Bellows given by Whitney Ellis). Leave messages, wait...

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Anonymous
map-marker Syracuse, New York

Track a gift certificate

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Ive filled this out already! Need to find a gift cert if that was given to me for my March Birthday (Dena Bellows given by Whitney Ellis). Leave messages, wait on phone, no definitive answer!

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Moira L Nyk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel order 233****

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Beyond Yoga - Cancel order 233****

Nothing happened , I sent an email and did not receive an answer, Im trying to cancel an order and by the time I reach someone itll probably already have been sent It is frustrating when you want to reach someone before it gets sent and no one answers

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Pros:
  • Excellent fit
  • Great products
  • Generally good customer service

Preferred solution: I just want to cancel something that I ordered. I ordered the wrong size and I decided I don’t want it at all.

User's recommendation: Excellent products, great fit, wonderful fabrics

Moira L Nyk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel order 233****

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Beyond Yoga - Cancel order 233****

I love the company and the customer service is generally great, but no one answers the phone now. Thank you so much.

I want to cancel that order if it hasn't been sent out already. I tried to get a hold of someone a couple of days ago, and I could not get a hold of anyone.

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Pros:
  • Great products generally very good customer service

Preferred solution: Full refund

User's recommendation: Great products

Anonymous
map-marker Worcester, Massachusetts

It’s impossible to get a hold of somebody

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I was trying to return an item call the number which was not the customer service number. It was a private number.

I also tried the website could not get a printing label. It was a horrible experience.

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User's recommendation: Absolutely not, and I never order again from beyond YOGA

Anonymous
map-marker Providence, Rhode Island

Need a return lable

Nothing happened thats the problem

I wanted a return label. Cant figure out how to get one call the customer service number. No one answered the phone spent 40 minutes trying to resolve this and nothing happened.

Its rather frustrating because you offer free returns which is great but if you cant get a return label, how can you get a return?

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User's recommendation: Have a human being answer the phoneI’m

Dena B Nnq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Track a gift certificate

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I have been trying by email and phone (just waited 15 minutes with no answer) to talk to a customer service rep about a gift certificate I was given in March for my birthday! I don't have a record of the gift certificate other than an initial email - then it disappeared (not in spam).

I'd like to use this gift, but now I'm frustrated with the lack of response from you! Help!

View full review
Pros:
  • Great products
Cons:
  • Lack of response by email & phone

Preferred solution: I’d like to use the gift certificate from Whitney Ellis for $100. How do I proceed?

User's recommendation: Patience doesn’t even work!

Resolved
Marguerite M Twz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Help to cancel an order

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Updated by user Dec 03, 2024

Company fixed the issue and I have been provided with full refund. Thanks for prompt refund after several contacts via email to resolve my issue Much better customer service Thanks for quick reply and orders cancelled as requested I ordered wrong items thanks agai customer service.

Original review Dec 03, 2024

It's absolutely impossible to reach customer support with Beyond Yoga. They don't answer the phone and just play music.

There are no messages, and no replies to customer service queries about the cancellation of an order sent via email. They have great products, but their customer service is bad.

View full review
Loss:
$77
Pros:
  • Product selection good
Cons:
  • Customer service terrible

Preferred solution: Full refund

Takara Pqo
map-marker Zamberk, Ústí Nad Orlicí District

Want to know the color of leggings that I purchased

No problem. Want to know the color of these leggings to therefore buy a matching top could you look up my past order & let me know

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Shandrika Tyu
map-marker Nashville, Tennessee

Never received order

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Never received gift card after repeated attempts, unable to reach customer service. Chat box unable to correctly understand problem.

No ability to speak with a live representative without signing up for a subscription service. Gift card intended to be a birthday gift, unacceptable that it was not received.

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Wyndi Fje

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Parker, Colorado

Used wrong shipping address.

The Company has shipped my order to another person, though I tried to notify them they used the wrong shippees address. I couldnt get in touch with them,

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Patricia S Cqn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order cancellation

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Updated by user Dec 04, 2024

No response.

Original review Dec 03, 2024

I ordered yoga pants on Nov. 29th and realized an hour later that I had ordered the wrong size and color.

I tried to cancel this order through two chats and an email. However, on Mon. Dec. 1st I received an email saying that the items were being shipped.

Any other company could cancel the order within an hour.

This is poor customer service. Patricia Simonds

patbobsim2@***.com

Also, no one answers the phone!!!

View full review
Loss:
$74

Preferred solution: Full refund

User's recommendation: POOR CUSTOMER SERVICE!

Tovia Wap

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Granite Bay, California

Change the size on my order

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Very hard to find a phone number and when I did call there is no answer during business hours. The product is great but this company does not want to provide customer service by phone.

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Veronika Vjv
map-marker Oconomowoc, Wisconsin

Gift card missing order number 227****

I ordered the card yesterday 01/12/2025

Only got receipt and my daughter who it was sent to only got receipt

Although I sent to the wrong email just send it to me@ jssjs@***.com

Please send it now as my refunds for previous orders for gifts havent been refunded

The card was for 300$

Sally Sweeney

I need an answer TODAY as I do business with u and am disappointed at the amount of time it takes to get a refund

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Abyan Cyd
map-marker Phoenix, Arizona

Invalid credit card was charged and need to give right credit card information

I need to make an adjustment to my order. It has the wrong credit card information.

It is billing a credit card that is no longer valid. It never gave me an option to put in my credit card info. I need this rectified. Can somebody please call me 480-329-****.

I tried to call and the number just rings. Nobody answers.

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Marguerite M Twz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Silver Spring, Maryland

Cancel an order

I ordered the same item twice abd to the wrong person and need to cancel both orders. Im 91 and goofed.

Please help me as I ned to cancel both orders. Thanks

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Anonymous
map-marker Pittsburgh, Pennsylvania

Discrepancy of sale

I just bought a maternity outfit, top and bottoms, full price, and now it is on sale for 30% off. Could you credit me or should I return it svd buy it again?

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